GIft on Valentine's Day, Mother's Day, Father's Day, Eid, Ramadan, New Year, baisakh


Testimonials

Thank you for making this delivery, it was a pleasant surprise for my daughter. Thank for sending the photos and having such a nice service for overseas customers. I appreciated keeping the secret of what was going to be delivered a secret.

Mrs Patricia Samascott

New York, United States




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Delivery: How, Where and Fees

Following are some popular gift delivery service in Bangladesh related questions and answers. Please contact us if you can't find your answer or need more info or require one of our specially customized service- just for you.

Where do we deliver Gift and who deliver the gift?

We deliver gifts to all cities of Bangladesh except Khagrasori and Bandarban. All gifts are available at any time unless any variation is specified in the product description. All gift items are dispatched from our head office at Dhaka and we do not have any branch in anywhere in Bangladesh. All of our services is delivered in-person by our trained and trusted delivery man with photo ID; we do not use any external source for gift delivery to maintain product quality and security of your information.

Delivery charge -  free or how much & why

All the gifts are delivered by our own trained and trusted staff to all over Bangladesh. We do not use external delivery service to maintain the quality of our gift delivery service. Delivery to Dhaka and all Mobile Recharge to any cities are free of charge. But delivery charge need to be paid for other cities. Why? well the answer is simple - You can't get the best products at other cities than Dhaka and you pay for the transportation only. Some company offer free delivery to some of the cities but how can you get the very best cake from Kings Bakery Dhaka to Sylhet or Chittagong without transporting using a air-conditioned service. Our price is justified and quality is more important to us. You will be able to view the International EMS post charge while ordering the product as it depends on the weight and type of product. Only Sharee, Dress & Books are available for EMS. Delivery charge to different district of Bangladesh are given below: 

Do we deliver Internationally?

Yes, but only Dress/Sharee and Books via EMS. Usually it takes 5-7 days to arrive at your address.

UpoharBD International Sharee delivery 

Delivery time? Can you select your preferred?

Yes, you will get the option at checkout to select your preferred delivery date and time matched with the recipient's availability. You can request us to call the recipient to confirm the delivery time before delivery. We deliver from 7am in the morning to 10pm at night. Contact us for any special request.

 

Do we have urgent or same-day delivery service?

Yes we do. You can place same day order online until 4PM Dhaka time. There is no additional charge for emergency delivery service but it is available to Dhaka city only.

Can we deliver a gift without going to his/her address?

Its easy, he/she can come to our office and pick up the gift. You will see 'Any Special Request' option at checkout and type your request there. We will contact the recipient and organize a time that she can come to our office at Dhanmondi, Dhaka and pick up the gift. This service is available for deliveries to other cities than Dhaka as well, we will call her and select a prominent place as pickup point.

What if there is a Strike/ Road Block / Sudden flood or unavoidable situation to hold delivery?

We will contact you and try to find a comfortable time to deliver the gift as soon as possible.

How do we send the confirmation of your order and after the gift is delivered?

UPOHAR maintains a top class delivery confirmation; You will receive your order and gift delivery confirmation in the following steps :

Step 1: You will receive email as soon as you place an order and complete the payment at UpoharBD. Also you will receive an email with 'Tracking No' when we add the order into our delivery schedule.
Step 2: An e-mail will be sent to you to notify that the gift has been delivered.
Step 3: Photo confirmation of the gift along with the recipient to proof that the delivered product is same as you have ordered. If you do not want our delivery person to take the photo of the recipient, please select NO at checkout. Photo confirmation will be processed within 48-72 hours after the delivery day. 

Please provide a valid email address while placing the order to receive all the confirmation properly.

What if you don't know the address of the recipient?

No problem at all. Just provide the delivery date, time and recipient's phone number and we will call her/him to find out the address.

UpoharBd Delivery Policy:

While any of our valuable customers send any item as a gift, is a subject of accepting our delivery policy along with all the terms an condition. One particular order is called COMPLETE if;
  • Your addressed recipient receive the gift that you have chosen over the internet or at any agent shop or fixed with the Upohar administration.
  • A copy of your order will be given to the recipient to check the order. Price will not be mentioned on that.
  • Recipient has to check the gift according to the order and sign the acknowledgment paper.
  • If recipient is happy with the service; its a complete service.
  • You will be the first person to know if anything goes wrong such as mistake in the address, damaged or wrong product, unavoidable circumstance to delay delivery, sudden crisis of particular product and any other unwanted reasons.
  • Based on your decision you can ask for a refund (see refund policy) or change of product or delivery on a nearest possible date.
  • In case of EMERGENCY service we always try our best to satisfy the given time window but we do not have any hand on unwanted delay. Please allow reasonable time for the service.

 

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Not sure how to order online and send gift to Bangladesh? View our online video for helpful hints and answers to learn how to place your online order and send gift to Bangladesh.

Store Notices

Urgent and same day order is accepted for Dhaka but order needs to be placed before 4 PM Dhaka time. Current time is:

We recommended to place your order 36 hours prior to the required delivery time.

We deliver gifts in Bangladesh at your selected date and time which you will select at checkout.

We deliver gifts from 7 AM to 10 PM, 7 days a week to all cities of Bangladesh.